It looks like some Americans will have the chance to take a vacation to Europe this summer, but what does that really look like? There are some concerns from security experts, as they will try to keep both their own citizens safe, as well as tourists.
In this week’s edition of our video series, “Strong, Safe & True” we sat down with Stuart Nash, owner of Alchemy Global, a security company in the U.K.. Nash says tourist sites won’t quite look the same this summer. There won’t be as much milling around. Tourists will need to expect to plan everything well in advance and continue to be aware of the space around them. It will most likely be groups at certain times allowed at famous sites and there will be security in most places to help enforce the rules.
Nash added, that if all restrictions aren’t lifted, not all venues will be open. For some businesses, it makes sense to stay closed with no operating costs and government subsidies than to open at partial capacity.
We specifically talked about how security will look this summer as well, hear what Nash had to say. Remember to keep checking our blog section of our website as we will continue to post new videos.
“…sometimes you can’t avoid the fire, but how you put it out matters.” Tilman Fertitta said this in his book, Shut Up and Listen!Executive Protection is a professional service about how you put out the fire–the customer experience. High Net Worth principals and their families expect a level of service that is accommodating, professional, and discreet.
In Executive Protection operations we will always encumber those individuals who are upset or pushy in an attempt to get their way. This can manifest itself in an operation that individual desires access to an otherwise restricted area or taking a photo of the Principal when the Principal does not wish to be photographed and a myriad of other reasons. The Executive Protection agent is the gatekeeper in such cases. The agent must discern how they will act in their engagement with the individual(s) who are causing distress to or within the operation, all the while:
Protecting the Brand Integrity of the Principal and/or their Business to go along with;
The Life Safety of the Principal and their loved ones!
Executive Protection agents must-have qualities that display and allow for:
Resiliency
Time & Priority Management
Teamwork
Futuristic Thinking
Customer Focus
Systems Judgement
Several others
To go along with these skills and qualities, the agent must have a high level of Emotional Intelligence which will aid them in tempering their response in a stressful situation to allow for the optimal outcome. Generally speaking, the agent must approach situations with empathy and understanding from the other person’s point of view as best possible.
The Executive Protection agent should spin their response to an upset or aggressive individual in as positive a manner as possible, avoiding the use of negative terminology. Doing so will elicit a response back from the volatile individual in a much more reasonable manner as it will help provide a resolution of sorts to their reach towards their ultimate desire.
For example, if an Executive Protection agent is assigned to the CEO (Principal) of a high-profile high-tech company while they are speaking at an event and they encounter an attendee of the event who desires to get close to the Principal to take a selfie with them, and the agent is well aware that the Principal has a strong desire not to partake in such activities this particular day then the agent should respond with something along the lines of “Mr/Mrs (insert CEO name) has a very tight schedule today and is here simply for the presentation only. There are times when he/she does take time for selfies and hopefully you will have another opportunity at future events.” This vernacular should disarm most individuals in such circumstances while presenting hope in the future for the individual’s aspirations (assuming there’s some level of truth to the statement made by the agent). The agent gets their immediate cooperation and compliance with what the operation requires but leaves the individual with positive interaction and recall of that experience.
At PRS, we utilize DISC assessments of our agents to conduct a gap analysis against our customized job benchmark for each and every role (service) we provide. Essentially, we have data sets about each agent that allow us to present the best talent match with a personalized culture fit for our company and our client’s for a specific role, in this case, Executive Protection Specialist.
We are able to provide additional team insights for larger-scale Executive Protection assignments to show each team member’s strengths and weaknesses, allowing the management team to select appropriate personnel who complement each other in a teaming environment.
Ultimately, our clients receive highly reliable services with individuals who are accountable, can anticipate the client’s needs, and adapt to unique environments they may find themselves operating within. The client has less turnover within the operation and a high level of comfort with their personal safety needs being met and brand integrity intact.
When you think about a company being able to ensure a safe workplace, the immediate thought typically goes to physical security. However, in these times, there is just as much of an emphasis on emotional security. As an employer it can be tough to navigate. That’s why we sat down with behavioral psychologist, Dr. Michael Corcoran, to talk about adapting to a new level of employee expectations.
There is now more than ever a need for employees to feel heard. They want the assurance that their voice matters and that the company they work for has the same level of commitment to their values. It is especially true in a time of political movements where political conversations are happening more often and in the workplace. Here are a few tips to help a workplace stay safe.
We are very excited to announce that on Monday, January 11th, 2021 Natasha Ryan joins the Premier Risk Solutions management team as Director of Business Development & Communications! Natasha comes to us after an award-winning career with ~20 years of work in media and communications, spanning time on both coasts of the U.S. Natasha is located in the greater Seattle metropolitan area where the company headquarters of operations is located.
Having been a recipient of protective services in her prior profession as well as a self-professed “military brat”, she has a keen understanding and appreciation for all things in the private security profession. To learn more about Natasha, please see the enclosed snapshot of her bio as well as the email contact information provided. Welcome aboard, Natasha, and please do extend your warm welcome to not only the PRS team but our private security profession! Reach out to Natasha to discuss your executive protection services, travel security, event security, physical security consulting services, or corporate investigation services today!
Would you or your business benefit from executive protection services in Seattle? Hiring a company to assist with security will have a significant impact on your organization, so it’s important to gather as much information about the process as possible. Keep the following in mind as you decide what’s best for your company.
What is Executive Protection?
A private security service company can provide world-class executive protection solutions for any threat to your business or organization. Highly trained professionals will use advanced planning tactics and research in risk assessment to develop the perfect long-term plan for your situation.
Who Provides the Services?
In most cases, executive protection details are comprised of prior law enforcement and/or military personnel. These individuals are highly trained, professional and reliable.
How Does Integration Work?
Executive security professionals are carefully integrated into your workplace. The majority of companies work with you to ensure a perfect, custom fit into your organization’s culture and structure. Tailoring services this way results in reduced turnover, higher job satisfaction and more engaged employees.
When is Protection Needed?
You can count on executive protection services for a wide variety of situations. Some of the most common uses include:
Travel Security
Special Event Security
Close Protection
Asset Protection
High-Risk Terminations
Workplace Violence Prevention
Interested in Seattle Executive Protection Services?
Would you like to learn more about executive protection services in Seattle? It’s important to address any additional questions you have with a professional. The highly trained and experienced team at Premier Risk Solutions would love to discuss available options for your company or organization. We have the knowledge and skills to provide a wide variety of services, including executive protection, digital forensics, security consulting, private investigation, and business integrity assessment. With years of experience in the industry, we can address all your security needs. Contact us today to schedule a consultation.
Seattle’s Experts in Executive Protection Services
Serving the Seattle area and providing services all over the world through strong vendor partner relationships
