Hosting a special event, whether it’s a music festival, corporate conference, or sporting event, requires meticulous planning and execution. Ensuring the safety of attendees, staff, and performers is paramount. In this article, we’ll explore best practices for special event security to create a secure environment while maintaining a positive experience.
1. Risk Assessment and Threat Analysis
Before anything else, conduct a thorough risk assessment of the special event. Identify potential security threats specific to your event. Consider factors such as the venue, crowd size, location, and historical incidents. Collaborate with local authorities and security experts to evaluate risks comprehensively.
The timeline for this aspect can vary depending on the size and scale of the special event. The larger the event, the longer timeline horizon in advance that is required for adequate assessment. Generally speaking, most events this can be done within 2-3 days of an individual’s time.
Access Control: Implement robust access control measures. Use credential management systems, guest screening, and entry/exit point checks.
Emergency Response Plan: Prepare for worst-case scenarios. Define roles, responsibilities, and communication channels during emergencies.
Crowd Control: Manage large crowds effectively. Ensure clear signage, designated pathways, and crowd flow management.
Intelligence Fusion: Leverage technology for real-time intelligence sharing among security personnel.
Command Center: Set up a modern command center equipped with situational awareness tools and perhaps GPS tracking, depending on your use case.
This phase may be the most critical of the phases as proper planning in advance is where the rubber will meet the road when it comes time to executing successfully while on-site.
3. Professional Security Personnel
Hire trained security personnel. They should be well-versed in crowd management, emergency response, and conflict resolution. Consider using body cameras and closed-circuit television (CCTV) – or more commonly known today as network video – for enhanced surveillance. Most camera systems nowadays can be remotely monitored by the Command Center mentioned in phase 2 above. Having a proactive set of eyes and ears dedicated to the event security team 24/7 would allow for dispatching of field personnel for odd behaviors, suspicious packages, or the like identified while monitoring the feeds.
4. Effective Communication and Coordination
Communication is critical. Establish clear communication channels among security teams, event organizers, and in-house venue security teams and/or local law enforcement. Regularly update stakeholders on security protocols and any changes.
Establishing a live channel for group communications via a WhatsApp, Signal, or other encrypted radio channel so group members are all on the same page at the same time is important to success.
Understand the impact of security incidents on your special event. Consider financial losses, reputation damage, and legal implications. Develop contingency plans to mitigate these risks.
7. Transportation and Traffic Management
Coordinate transportation logistics. Address traffic flow, parking, and transportation security. Work closely with local authorities to minimize disruptions.
8. Fire, EMS, and Public Health Preparedness
Collaborate with fire departments, emergency medical services (EMS), and public health agencies. Ensure timely medical response, evacuation plans, and health protocols.
Consider having a dedicated on-site medic for the special event operating hours to cater to attendee and staff needs. For the host company, if they have internal employees traveling internationally to the event, find out what their medical process for reporting is as some companies having specific reporting requirements to be met or additional resources available through their medical provider.
9. Post-Event Evaluation
After the event, conduct a thorough evaluation. Identify areas for improvement, assess the effectiveness of security measures, and document lessons learned.
Conclusion
Special event security is a multifaceted endeavor. By following these best practices, event organizers can create a safe and enjoyable experience for attendees while minimizing risks. Remember, effective security enhances the overall event atmosphere and contributes to its success. In the end, good security isn’t cheap and cheap security isn’t good!
Dubbed The Yellow Brick Road to Personal and Professional Safety and The Menu Approach to Human Behavioral Threat Assessment, PRS Advisory Board Member Rich Cinfio provides insight into the reasons why both programs have been in high demand and are very well-received in the private and public sectors. With the continuing escalation of acts of mass violence and workplace violence, Rich believes security professionals can best serve their organization and teammates by providing comfort during uncomfortable times.
This core, coupled with simple, yet effective, safety strategies can dramatically change how one views their ability to recognize unsafe situations and quickly respond to prevent harm. Alarmingly so, recent mass-casualty events continue to demonstrate that the first breakdown more often than not is the failure to recognize and report early indicators of pending violence along with the absence of a robust human behavioral threat assessment posture. Rich will shed light on the importance of threat assessment and offer strategies to consider when adopting a program in your organization.
Executive protection is a critical component of safeguarding high-profile individuals in an increasingly complex and interconnected world. However, the strategies and practices employed in executive protection can vary significantly across different regions. This article explores the global perspectives of executive protection, shedding light on the diverse approaches, cultural considerations, and unique challenges faced by security professionals in various parts of the world.
1. North America: Striking a Balance between Physical and Technological Security
In North America, executive protection emphasizes a comprehensive approach that combines physical security measures with advanced technological solutions. Close protection teams are trained to maintain a low profile while implementing cutting-edge surveillance systems and leveraging data-driven intelligence. This region’s focus on discreet protection strategies, effective communication, and threat analysis ensures optimal security outcomes for high-profile individuals.
2. Europe: Cultural Sensitivity and Multilingual Capabilities
Executive protection in Europe places great emphasis on cultural sensitivity and multilingual capabilities. Given the diverse range of languages and cultures within the continent, security professionals must navigate intricate social dynamics while maintaining the safety of their clients. European executive protection teams are renowned for their adaptability, cultural intelligence, and the ability to seamlessly integrate with different environments.
3. Middle East: Balancing Tradition with Modern Security Measures
The Middle East presents a unique landscape for executive protection due to the blend of traditional values and modern security requirements. Protection teams operating in this region must navigate cultural sensitivities, religious customs, and complex geopolitical dynamics. Executive protection in the Middle East involves a delicate balance between respecting local customs and implementing state-of-the-art security measures to ensure the safety of high-profile individuals.
4. Asia: Harmonizing Traditional Practices with Technological Advancements
Asia’s executive protection practices showcase a harmonious blend of traditional values and cutting-edge technology. Culturally rooted practices like the concept of personal honor and respect play a significant role in shaping protection strategies. Additionally, Asian executive protection teams adopt innovative approaches such as integrating artificial intelligence, biometric authentication, and drone surveillance to counter evolving security threats effectively.
5. Africa: Navigating Vast Landscapes and Socioeconomic Challenges
Executive protection in Africa presents unique challenges due to its vast landscapes, diverse cultures, and socioeconomic disparities. Security professionals operating in this region must adapt to the ever-changing environments, employ robust risk assessment methodologies, and collaborate with local stakeholders to mitigate threats effectively. Additionally, executive protection in Africa often involves addressing issues related to political instability, wildlife risks, and infrastructure limitations.
6. South America: Addressing Organized Crime and Kidnapping Risks
Executive protection in South America is marked by the need to address significant challenges related to organized crime and kidnapping risks. Security professionals operating in this region must be well-versed in counterintelligence strategies, threat assessment, and crisis management. The emphasis is on proactive measures, such as intelligence gathering, secure transportation, and secure facilities, to mitigate potential threats. Due to the dynamic nature of criminal activities, executive protection teams in South America must maintain close relationships with local law enforcement agencies and leverage their expertise to ensure the safety of their clients.
7. Oceania: Isolated Environments and Comprehensive Travel Security
Oceania’s executive protection practices are influenced by the vast and isolated environments found in the region. Security professionals here face unique challenges, including long-distance travel, remote locations, and unpredictable natural elements. To address these challenges, executive protection teams in Oceania prioritize comprehensive travel security, encompassing secure transportation arrangements, emergency response protocols, and collaboration with local authorities. Additionally, there is a strong focus on wilderness survival skills, as individuals may be exposed to the rugged terrains and natural hazards often found in this part of the world.
Conclusion
The global perspectives on executive protection demonstrate the diverse approaches and cultural considerations employed in safeguarding high-profile individuals across different regions. By understanding the nuances of each location, security professionals can adapt their strategies and tactics accordingly. Whether it is striking a balance between physical and technological security in North America, navigating cultural sensitivities in Europe, harmonizing traditional practices with modern advancements in Asia, or addressing organized crime risks in South America and travel security in Oceania, executive protection practitioners must continually evolve to meet the specific challenges of their respective regions. By embracing these global perspectives, the field of executive protection can continue to enhance the safety and security of high-profile individuals worldwide, regardless of the region they operate in. Ultimately, the collective knowledge and experiences from these varied perspectives contribute to the ongoing development of effective executive protection practices.
Approximately 1.5 years ago, our boutique physical security services agency Premier Risk Solutions began the process of opening up an office in the State of California to best serve our client’s needs. Through the navigation of a myriad of legal counsel for the best direction forward along with a lot of patience, we are proud to announce that our President and CEO, Michael Delamere, is also now Co-Founder and CEO of ShieldIQ Executive Security (CA Private Patrol Operator License # 121786).
Along with our Co-Founder and COO, Ben Astafa, who is also CEO of Illyria Security Corp, ShieldIQ has a physical office located in the heart of Silicon Valley in Sunnyvale, CA. ShieldIQ offers a full line of boutique physical security services including security guarding, mobile patrol, special event security, executive protection, security drivers, residential security, security consulting, fully embedded positions, and protective intelligence. From strategy through implementation, our boutique nature allows us to work within a company’s culture to keep everyone safe and at ease.
The management teams of PRS and ISC bring deep industry experience of over 150 years of collective private security service to clients.
For inquiries, please reach out to michael@SiqExecSecurity.com and/or ben@SiqExecSecurity.com.
The term Situational Awareness is quickly being relegated to jargon and used so often that its meaning is becoming too vague for many of us to fully understand and appreciate. At the risk of diluting more of its impact, the intention of this post is to help improve organizational capacity for Situational Awareness. Before that can be achieved, however, we must first offer (yet another) brief definition.
What is it exactly?
At its core, Situational Awareness is observation plus perception, underpinned by understanding. And that level of understanding is informed by how familiar we are with our surroundings and there environmental and cultural norms.
By understanding how we can increase our observations, we can then help to reduce the risk of injury to ourselves by more accurately recognizing potential threats to our security.
Our level of awareness depends on how observant we are, and in varying degrees, help us make sense of the situation around us. As humans, we benefit from multiple senses working together to inform our perception of where we are, and what might be happening.
And that perception can be inherently subjective because it is supported by our personal experiences, professional training, and cultural values.
A brief thought experiment:
Suppose we woke up suddenly in an unfamiliar setting feeling completely groggy. It is still dark and through the window we notice it getting brighter. In short order, our senses work together to increase awareness of our current situation. Our eyes scan the room for not just casual features, but whether anyone or anything present can be a threat to our safety.
We notice the smell of bacon and conclude there is a kitchen nearby or perhaps it’s breakfast time. We feel a chill in the air, hear the wind howling outside, and assume there’s a winter storm. Absent the sound of traffic, the notable quiet helps us imagine ourselves far from the city.
After a few minutes, we begin to settle our minds, stand, and observe our surroundings a bit more deliberately. We now notice our personal luggage by the door, a ski brochure next to the TV stand with ads in a foreign language, and the power outlets on the walls are shaped differently.
It’s all coming back. It has been a few years, but still familiar. We take a deep breath, smile, and realize we are finally back at this mountain resort, safe, and recovering from the long travel … and a few sleeping pills.
Let’s break this down.
In this scenario, our observation of new surroundings (E.g., initial scan of the room) is then coupled with our perception (E.g., the smell of bacon, feeling chilly, and noticing the quiet) to inform what becomes our ultimate understanding/judgment that we are in a familiar environment.
That conclusion required making sense of observable clues and analyzing the information based on how we were feeling, at that moment.
How observant are we?
After the attacks of 9/11, New York City created the “[if you] See Something, Say Something” campaign, which has since been adopted by the US Department of Homeland Security (DHS).
DHS’s efforts to promote general awareness nationwide included videos (still found on YouTube) that challenged viewers’ level of attention and perception.
These videos usually contained a fast-paced scene where multiple actions happen simultaneously. Modeled after the classic “invisible gorilla” experiment, viewers are asked to keep their attention on one area of the action and were then tested to see if they noticed changes happening in other areas during the same scene.
While overall feedback of the videos was mixed, anecdotal successes for the campaign have been attributed by many safety experts who cite increases in bystander reporting. That is, more people are starting to say something after they see something thus generating more situational awareness.
But how can we improve this skill?
Honing our capacity for Situational Awareness can be likened to a journey. As with most journeys, it is dynamic, and the landscape changes constantly. Practice and repetition help to sharpen our mental filters, making us more capable of recognizing things that don’t quite fit. Deliberate observation is necessary.
Most of us do this daily without much effort.
In the virtual world, when scanning our emails, for example, we have a sense of awareness of spam, phishing attempts, and potential cybercrime.
From confirming a sender’s full URL or taking note of grammatical and cultural tones, we are increasingly adept at Cybersecurity and identifying digital threats – and which attachments NOT to download.
It is no different in the physical space.
When driving, we would likely reduce our speed when we notice a police officer nearby, and we’d probably avoid parking in a poorly lit area of a garage. We might move away from rowdy and boisterous crowds, etc… And we’ve come to do these things almost instinctively because we have grown more observant through exposure, experience, and training. Just like what we do daily in cyberspace.
To put it another way, we have increased our familiarity with these types of scenarios and can now respond more effectively to decrease the risk to our own safety.
From the commuter train to the corner office, our daily journey is dynamic and offers abundant opportunities to help sharpen our Situational Awareness.
The more times we experience something, such as going to a concert or navigating through a busy airport, we become ever more familiar with what is supposed to be routine, and “normal.”
So how can we improve on these skills and get to our conclusions more efficiently? And can we get there in a timely manner? The answer can be a resounding “yes!” and here’s how we can begin to increase our capabilities.
But first, a case study in situational awareness: Despite popular media often describing catastrophic events being thwarted by those with almost super-human abilities and world-class training, the reality is that a vast majority of incidents are not prevented by a Jason Bourne, but rather, regular people who are just more aware of their surroundings.
The following testimonial from a senior member of the PRS team offers an ideal opportunity to analyze a scenario most of us are familiar with. Reading through the narrative, we can easily picture ourselves at the scene and analyze what we would do in this situation.
In the following narrative, let’s consider two questions.
1) What would we have done?
2) How can we help prevent/mitigate this situation?
Vehicle appearing to be abandoned at SEA-TAC International Airport – Seattle, WA.
“I took the attached picture mid-day on Saturday, July 30th, 2022, at SeaTac airport. The airport was quite busy at the time with travelers’ comings and goings. This vehicle was situated curbside from baggage claim. As I walked up to take my position on the curb to await my ride, I immediately noticed no one was in or with the vehicle. I surveyed the area and did not notice any individual(s) who appeared to be keeping an eye on the vehicle. I waited a couple of minutes to see if someone may approach the vehicle figuring there is a chance they ran inside to help an elderly family member or friend or perhaps had to use the restroom.”
“ As 3-4 minutes went by and no one arrived or appeared to be minding the vehicle, I snapped this photo. I looked up Port of Seattle Police to report what I felt was a suspicious vehicle. As I located only a number to text or a non-emergency line, I decided to go the route of texting, thinking perhaps it may be a line more urgently monitored. Just as I was about to hit send on that text a younger-looking female approached the vehicle, albeit somewhat suspiciously as she appeared to have a hesitancy to stay with the vehicle. In short order, however, she decided to enter the vehicle and sit on the passenger side. At that point, I felt it was no longer necessary to report the incident as a suspicious vehicle and within another 30-45 seconds a few others appeared, jumped in the vehicle, and departed.”
“While all ended well in this scenario, the spider senses went up because of the training I have had over the years to identify situations such as this and handle them accordingly. I realize time is of the essence in reporting potentially suspicious items or equipment, in this case, I did not visibly see anything in the vehicle itself. Could an item have been in the trunk that had a nefarious purpose? Perhaps. My senses told me otherwise though once the initial female arrived and stayed with the vehicle.”
As to the first question, “What would we have done?”, given the circumstances there’s not much more that could be done at that time. Attempts were already being made to contact airport authorities and was only discontinued when the owner(s) of the vehicle returned.
Playing the “What if?” game.
We all do it, and we should. Our brains are naturally wired to seek out solutions and understand how we can best survive. Taking the above scenario a bit further, however, if we supposed that more minutes went by and the vehicle increasingly looked like it was abandoned, then we would be forced to act.
What if, there was something in the trunk?
We’d likely move farther away from the vehicle and then attempt to recruit others nearby (I.e., call out to airport employees and others, etc..) to help keep the area clear until law enforcement officials can respond and properly secure the scene and begin mitigating strategies on the car (E.g., explosives detection, etc…). Indeed, our individual efforts would have to be amplified for us to clear the area.
How can Situational Awareness be amplified (force-multiplied)?
In the US military, the use of a small number of specialists to train a larger force is designed to create a force-multiplying effect. Extra sets of eyes and ears will always help.
Simply put, a force multiplier can be anything or anyone that increases the effectiveness of that force.
In our airport scenario, the force-multiplying elements are human bystanders, airport employees, and fellow travelers who are willing to help. However, that presupposes they have been trained and will cooperate in ways that do not complicate the scene, and cause even more confusion. It’s not an ideal situation, but it might be the next best thing given the apparent absence of other security professionals.
The benefits of having even just one security agent.
Regarding Situational Awareness, a more effective force-multiplier is a professional security agent. Organizations that employ physical security agents have an inherent advantage of trusted professionals who are trained to keep a watchful presence and respond to incidents.
Beyond training and knowing proper response protocols, these agents also have the benefit of regular interaction with company personnel, the facility, and its surrounding area – all factors working to increase their understanding of what is normal and what might be otherwise concerning.
Physical security agents can also serve as a resource for employees (and bystanders) to report incidents and suspected wrongdoing without fear of judgment or retaliation.
Professional security agents are force-multipliers benefiting the entire organization, as well as neighboring facilities and indeed, the community. From assisting hybrid employees unfamiliar with the office to spotting hazards (E.g., broken and malfunctioning equipment, etc.…) and preventing trespassers with nefarious intent, professional security agents’ advantages are immeasurable to an organization and its assets.
Their high level of Situational Awareness is honed through consistent observation of their environment. In fact, an organization’s overt security presence also signals to would-be attackers that they are not an easy target for crime.
At PRS, we help protect organizations by preparing their personnel. Contact us should you want to learn more about our services.
